Pool Resurfacing FAQ Straight answers.

Pebble is more textured and hides wear well. Quartz is smoother underfoot with an even colour. Both are long-lasting, and the right one depends on how you use the pool. Our pebble versus quartz guide compares them.

Yes, on a sound shell where budget or a short horizon is the priority. On drummy render, cracks or a failing surface, paint fails with them. See our pool painting page.

We drain it after checking ground conditions, strip the old surface, grind back to sound render, repair what needs it, apply the finish, then fill and walk you through start-up care.

It usually means drummy render, where the surface has lifted off the shell. It will not fix itself and gets worse, so have it looked at. Our drummy render guide explains more.

Run the bucket test: compare the drop in the pool with a bucket of water sitting on the step. If the pool drops more, you likely have a leak. Our guide on why a pool loses water has the steps.

Commonly etching from aggressive water, scale from high calcium, or a worn-out finish. Water balance can fix the first two in some cases, but a worn surface needs resurfacing.

Please do not. An empty concrete pool can lift with high groundwater if the hydrostatic valve is not working. We check ground conditions and the valve before draining.

We repair cracks, drummy render and shell-related leaks as well as resurfacing. A crack is opened up and repaired properly, not filled and painted over.

Yes, and it is the cheapest time to do it, because the pool is already empty and the area is accessible. We check coping on every inspection.

No, because the honest answer depends on your pool. We inspect first, then give you a written quote that itemises the work.

It depends on the repairs, the finish and the weather. We give you a realistic timeline with your quote and plan around your swim-by date.

Follow the start-up care we give you, as the first weeks matter most for a new surface. Our guide to caring for a new pool surface covers brushing and water balance.

It depends on the state of the pool and your timing. A clean-up may be enough, or paint on a sound shell. Our selling guide goes through the options without promising a price lift.

Make sure we can get access to the backyard, and let us know about anything that restricts it, like narrow side paths or steps. We will go through the rest at the inspection.