Pool leak guide

Why Is My Pool Losing Water? Evaporation or a leak?

Most water loss is evaporation. Run the bucket test before you assume a leak or call anyone.

  • 17 years on the tools
  • Written quote before any work
Backyard swimming pool with calm water at dusk

Most pools lose some water every week, and in a Sydney summer it is usually evaporation, splash-out and backwashing, not a leak. If the level keeps dropping noticeably, even in cool, calm weather, or drops just as fast when the pump is off, you may have a leak. A simple bucket test tells you which one you have before you spend anything.

Normal water loss

Before you suspect a leak, rule out the everyday causes:

  • Evaporation: hot sun, dry air and wind pull water off the surface. Western Sydney summers and exposed blocks lose more than a sheltered yard. Heated pools lose more too.
  • Splash-out and play: kids, bombing and dogs carry a surprising amount of water over the edge.
  • Backwashing and filter cleaning: sending water to waste lowers the level each time.
  • Skimmer and cover habits: a pool without a cover loses more than one that is covered at night.

If the drop is slow and matches hot, windy weather, that is likely normal. Topping up occasionally is part of owning a pool.

The bucket test, step by step

This is the standard way to tell evaporation from a leak. It costs nothing and takes a day of patience.

  1. Fill a bucket with pool water, to a level a little below the pool’s water line.
  2. Set it on a pool step, so it sits in the water and gets the same sun and wind as the pool.
  3. Mark the water level on the inside of the bucket, and mark the pool level on the outside of the bucket.
  4. Switch the pump off for the test, and do not swim or top up.
  5. Leave it for a day, then compare. If both have dropped the same amount, it is evaporation.
  6. If the pool has dropped more than the bucket, you likely have a leak.

To narrow it down, repeat the test with the pump running. If the pool loses more with the pump on, the leak is probably in the plumbing under pressure. If it loses the same either way, think shell, skimmer or fittings.

Backyard swimming pool at dusk with calm water
A calm pool. Water loss is easiest to measure when it is still. Example image.

Where pool leaks usually are

If the test points to a leak, these are the usual suspects, roughly in the order we check them:

  • Skimmer box: the joint between the skimmer and the pool shell often moves or cracks over time
  • Return and suction fittings: worn seals or loose fittings in the wall
  • Light niches: the seal around an underwater light, and its conduit
  • Cracks in the shell or surface: especially cracks that run below the water line
  • Tiles and the waterline: failed grout and loose tiles let water behind the surface
  • Pipework: underground plumbing between the pool and the equipment

A tip: if the level drops and then stops at a certain height, the leak is likely at that level, such as the skimmer or the top of a fitting. That is a useful clue to pass on to whoever looks at it.

What we can repair, and what needs a specialist

We are resurfacing and surface repair people, so we look at leaks that sit in the shell, the surface, tiles and the fittings around the pool. Our pool leak repair page covers how we approach those. Cracks that let water out are covered under pool crack repair.

If the leak is in underground plumbing, you may need a leak detection specialist or a plumber. We will say so plainly if that is what your pool needs, rather than sell you a repair that will not fix it.

Do not drain the pool to find the leak. Emptying a concrete pool without checking the ground conditions and the hydrostatic valve can damage it. See our guide to the hydrostatic valve before you pull the plug.

Ways to cut normal water loss

If the bucket test says it is only evaporation, a few habits keep the level steadier. A pool cover reduces evaporation considerably, and a windbreak or hedge helps on exposed blocks. Keep an eye on how often you backwash, and top up a little at a time rather than letting the level fall well below the skimmer, since a pump that runs dry can be damaged.

When a leak is a sign of a bigger job

A leaking pool with a worn surface is a good time to look at the whole shell, because the fix and the resurface share a lot of the same prep. If you are already seeing roughness, flaking or hollow-sounding render, see our pool resurfacing page, or the signs your pool needs resurfacing. Whatever the cause, book an inspection early so you have time to fix it before you want to swim.

The Done-Once Method

Five steps we run on every resurface, so it only has to be done once.

  1. InspectWe look at the shell, render, tiles and coping, and tell you straight what we find.
  2. QuoteOne written quote for the real job. No lowball that grows later.
  3. PrepDrain, grind back to sound render, cut out cracks and drummy spots.
  4. ResurfaceApply the finish you chose, by hand, in the right conditions.
  5. Fill and hand overFill, balance the water start-up with you, and walk you through care.

Experience you can see in the finish.

We've spent 17 years learning what makes a pool surface last in Sydney conditions: the prep nobody sees, the repairs that stop cracks coming back, and the finishes that suit each pool. You deal with the people who do the work, from the first inspection to handing back a full pool.

After: freshly resurfaced pool shell
Before: failed, stained pool surface
Illustration of a failed surface against a freshly resurfaced shell. Our own job photos are coming soon.

Why Is My Pool Losing Water? across Sydney's suburbs

We resurface pools within about 50 km of the CBD, from the Northern Beaches to Macarthur and out to Penrith.

Straight answers

How much water loss is normal for a pool?

It varies with heat, wind, whether the pool is heated or covered, and how it is used. A slow, steady drop in hot or windy weather is normal. A level that keeps falling in cool, still weather is worth testing.

Does the bucket test work in winter?

Yes, and it is a good time to run it, because evaporation is lower and a real leak shows up more clearly.

Can a leak be just from the pool surface?

Yes. Cracks, failed tile joints and worn surfaces can let water through to the shell. Fixing the surface properly is part of fixing that kind of leak.

Will my water bill tell me if I have a leak?

It can hint at it if you are topping up often, but it cannot show where the water is going. The bucket test is more direct.

Why is my pool losing water only when the pump is running?

That points to the plumbing under pressure, such as return lines or fittings. A specialist can pressure-test the pipework.

Get an honest quote

Tell us a little about your pool. We'll come out, inspect it, and give you a straight answer on what it needs.

No-obligation inspection. You get a written quote before any work starts.

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