Tell us about your pool using the form on this page. We will come back to you, talk through what is going on, and arrange an inspection. You will not get a pushy sales call, and you will not get a phone price either, because the honest answer depends on seeing the pool.
What happens after you get in touch
- We call you back. We ask a few questions about the pool: what it looks like, what you have noticed and when you would like to be swimming.
- We book an inspection. We look at the surface, tap the render, check the tiles and coping, and talk through your options.
- You get a written quote. It covers the work your pool actually needs and itemises it, so you can see what you are paying for.
- You decide. No pressure. If you go ahead, we plan the work around the date you want to be swimming.
What helps us when you get in touch
- Your suburb, so we can confirm we cover it. See the service areas page.
- What you have noticed: roughness, stains, flaking, hollow sounds, cracks or water loss
- When you would like to be swimming, whether that is November, Christmas or later in summer
- Photos of the pool, if you have them. They are useful, though not a substitute for an inspection.
- Anything about access, such as narrow side paths or steps down to the yard
Booking early gives you the widest choice of dates. We work to your deadline and keep you updated on the schedule.
Before you get in touch
If you would like to read up first, our pool resurfacing page covers the full process and our FAQ answers the questions we hear most. You can also see how we work to know what to expect from us.

